There is no membership registration process for the Redwhistle Helpline, the informant's information is never entered and the user's IP information is not stored from the beginning, with the IP tracking prevention system, etc. Therefore, any personally identifiable information is not left at all. (*except when a person is selected to make a registered, named report)

Any information reported through the Redwhistle Helpline is not stored as it is processed by being plaintext encrypted, so only the user and the manager of the institution can verify the information, and even the Redwhistle does not know the contents. Moreover, the deciphering key for the encryption is distributed over several overseas servers, including the US, and therefore, even with an attempt at hacking, the reported information is safe and there is no possibility of being leaked externally.

The Helpline reports are completed according to the six W's, and this is for accurate fact-finding. Therefore, we recommend that you completely fill out the items.

There is a function on the bottom of the page to verify the outcome to see whether the manager has viewed the report or not.

Redwhistle is a company that provides the Helpline system, and the receipt and processing, etc. of the reported information are performed by the managers with authority, such as the audit department, etc. of each member company. Only the user and the manager of the institution can verify the reported information because they are encrypted, and Redwhistle cannot verify the reported information.

The submitted reports are processed in real-time and cannot be changed. So, it is important that you re-verify the information prior to submitting the report.

They cannot be re-issued because we do not have any information to identify you as the same person. So, please make sure that you keep a record of the case ID and the password after completing the report.

You cannot delete a submitted report because they are processed in real-time. However, you can request the administrator to cancel the report. If you click on the request to cancel the report on the bottom of the report, the manager will process it after confirmation.

Redwhistle does not collect the informant's information for notification. Therefore, you will not receive any notice on the status of the report. You need to communicate with the manager by directly checking on the outcome of the report.

Unlike the Helpline, the compliance questionnaire is a system to ask questions within the company on the employees' conduct according to the company policy or internal code of conduct when an employee is in certain specific situations.

The rewards are paid after verifying the identity of the reporter with the case ID. If you are concerned about revealing your identity, receiving the rewards under the names of your family, relative, etc. is a possibility.